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Scheduling alerts within a canvas

Control when your Count alerts are sent using flexible scheduling options.

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Written by Grace Fraser
Updated this week

  1. Access the Schedule: Open the Alerts sidebar on the right side of your Count canvas. You'll see the Default alert schedule section.


  2. Choose a Preset: Select a simple schedule from the dropdown options (e.g., Daily, Weekly).

  3. Custom Schedules (Cron Expressions): For more specific timing, choose the Custom option. This allows you to enter a schedule using a cron expression. For example, to send alerts at 8:00 AM on weekdays, you would enter 0 8 * * 1-5.

    • Frequency Limit: Alerts can be scheduled to run at a maximum frequency of once per hour. Schedules exceeding this will be rejected.

    • Scheduled Queries Warning: If your canvas has scheduled queries enabled, a warning will appear if your alert schedule is more frequent than your query schedule.

    • Caching Considerations: Alerts respect your canvas caching settings. Ensure your alert schedule and caching duration are aligned to prevent alerts from sending outdated results.

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