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Managing alert recipients in Count

Control who gets your Count canvas alerts and which ones.

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Written by Grace Fraser
Updated this week
  1. Open Alerts Sidebar: Click the Alerts icon on the right.

  2. Manage Subscribers: In the Subscribers section, click Manage.

Subscriber Types:

  • Workspace Members: Email & direct Slack (if connected).

  • Workspace Groups: Email to group members (if enabled).

  • Slack Channels: To specified channels (connect Slack first; private channels may need /count subscribe in Slack).

  • Email Addresses: To the provided email.

Managing Recipients:

  • Select Alerts: Check boxes to choose which alerts a subscriber receives.

  • Remove: Click the - icon next to a subscriber.

  • Disable Errors: Uncheck Errors to stop error notifications for a subscriber.

Permissions: Subscribers without canvas access won't receive alerts if public alerts are off (workspace owner setting).

Opting Out: Users can opt out via the canvas menu (top-left); they won't appear in the subscriber list.

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